Support is offered around the clock all day and every day at the casino. Players can contact the support team in a number of ways that include sending an email directly to the department they need or by calling the toll free phone number that is provided for Canadian, US, Australian and Italian players. The support team are trained in every aspect of the casino and do their best to help the customer instantly with any query that he may have and in many cases a little tip or advice is offered to the player giving him even more incentive to enjoy the casino and make the most of everything that is offered.